Additionally, please read this important notice from our Fraud department:
As a reminder, Alive Credit Union will never call members to request banking log-in credentials, debit card information (including card number, CVV), or any other sensitive personal information. If you receive a call requesting this type of sensitive data, please hang up and immediately call the credit union directly at 904-296-1292 opt. 5. Do not "redial" the number on the caller ID. Fraudsters can spoof any telephone number to make it look like it's coming from the credit union.